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Here are some frequently asked
questions that should help if you experience
a problem with teamauctionsales.com. If you do
not find an answer to your problem on this page
click here to access
our contact information. We will be happy to assist
you by email, phone or fax.
How can I get a copy of the TEAM User Manual?
How do I participate in TEAM auctions?
To participate in auctions you must register with
teamauctionsales.com. All bidder registration applications
will be processed within three working days and
you will be notified of your registration status
upon completion of application processing. If you are not
requesting bidding privileges, then registration applications
will be processed immediately and you will be given instant
access to the entire site. Is registration free?
Yes, and there is no obligation associated with
registering.
How do I register?
Registration is easy. Simply fill out our online
form and submit it. If you wish to participate
as a bidder you will be required to provide additional
information. After you have submitted your information
you will be contacted by TEAM when your account
has been activated. Click
here if you are ready to register. I've already registered. How do I log on?
If you've already registered and you have been
notified that your account is active, just click
the Log In link at the
top of the page. You can also log in from the
front page of the site. Having trouble logging in?
If you're having difficulty logging in, double
check that the username and password you are using
are correct. If you are still experiencing difficulty
logging in, contact
TEAM.I've forgotten my password.
If you have forgotten your password the TEAM system
can provide you with a temporary one. Once you
submit your username your temporary password will
be emailed to the address you provided when you
registered. You can then change your temporary
password when you log in by going to the Profile
link on the top of the page. Get your temporary
password here.
Why do I see a Java Plug-in 1.3 Security Warning when I try to access the Demo or
Auction Arena screens?
You will only see this message if the most current Java Plug-in is not
installed on your computer. In order to participate in TEAM auctions or to view the
TEAM Demo, you must install this software.
What are the System Requirements?
We recommend you use the latest version of Internet
Explorer while visiting teamauctionsales.com. If you wish to participate in a sale you will also need version 1.3.1 or greater of the Java Plug-in,
which can be downloaded for free. If you wish to participate in a video sale you will
also need version 10.3 or greater of Adobe Flash Player, which can be downloaded for free.
How do I configure my computer for
TEAM?
TEAM has provided the configuration information for your computer
on this page, or you can click
here to download
a copy of the document
in PDF Format.
You will need Adobe's free Acrobat Reader in order to open and read the manual.
Get the free Acrobat Reader here.
The TEAM Auction Arena may not work properly if you have software installed with a pop-up/ad blocker enabled (i.e. Google Toolbar, MSN Toolbar or Norton Internet Security). We recommend disabling these tools while viewing any TEAM Auction.
How often does the content change?
Content on teamauctionsales.com changes daily.
Our site is constantly being updated to provide
you with the most current content possible.
Who's behind teamauctionsales.com?
The content at teamauctionsales.com is brought
to you by the Calgary Stockyards Ltd., DTN and
other industry contributors. How can I contact teamauctionsales.com?
What
is the difference between a “bidder”
and an “observer”?
A bidder is a teamauctionsales.com user that has
registered to bid on cattle in our TEAM auctions.
A bidder must provide financial information and
a credit check will be conducted before any bidder
will be approved.
An observer is a teamauctionsales.com user that
can enter a sale arena and watch TEAM auctions.
An observer does not have the ability to bid on
cattle, but most users requesting observer status
when registering will be approved without any
kind of background check.
We want your feedback.
Please let us know if there's anything else you
feel we should include in our Web site.
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